Refund policy

Returns & Refunds

We understand that life happens and plans change. If you’ve signed your child up for hockey but can no longer participate, we are happy to offer a full refund, provided you notify us before we order your child’s customized hockey jersey. Once ordered, jerseys are customized and cannot be reused. If you need to withdraw from the league after the jersey has been ordered, we will refund your registration fee minus any incurred costs. Please reach out to us at info@esiha.org or contact a board member to discuss.

For spirit wear purchased from our online store, we are happy to accept returns within 30 days upon receipt of your order if the item doesn’t fit. Shipping costs for returns are at the customer’s expense. Once we receive the item back in its original condition (unworn, unwashed, and defect-free), we will refund your original form of payment. Please contact us at info@esiha.org for instructions on returning apparel and accessory items.