League Safety & Reporting

ESIHA is committed to providing a safe, respectful, and positive environment for all players, families, officials, and volunteers. This page outlines how to raise a concern and what to expect once a complaint is submitted.

How to Raise a Concern

1.  Submit your concern in writing via the league’s designated email: info@esiha.org

2.  Include relevant details, such as:

·         Date and time of the incident

·         Location (rink, game, practice, event)

·         Names of individuals involved (if known)

·         A brief description of what occurred

3.  Do not confront players, officials, coaches, or families directly. Direct engagement can escalate situations and interfere with a fair review.

The Review Process

·         Complaints are reviewed by league leadership and/or the Board, as appropriate.

·         All concerns are taken seriously and assessed in a timely and objective manner.

·         Confidentiality will be respected to the extent possible while allowing for a fair investigation.

·         Retaliation for raising a concern is strictly prohibited. Any form of retaliation should be reported immediately.

What to Expect After Submitting a Complaint

·         You will receive an acknowledgment of receipt confirming that your concern has been received.

·         League leadership may request additional information if clarification is needed.

·         Outcomes may include education, mediation, disciplinary action, or other steps deemed appropriate under league policies.

Emergency or Safety Issues

·         Immediate safety concerns should be addressed on-site by a league official, Rec Park rink staff, or emergency services if necessary.

·         Safety-related issues may also be reported as soon as possible to info@esiha.org

Scope of This Policy

This procedure applies to behavior involving:

- Players

- Coaches

- Officials

- Volunteers

- Parents and spectators

at any ESIHA-sanctioned game, practice, event, or league-related activity

Good Faith Reporting

All complaints should be made in good faith. Knowingly false or malicious reports may result in disciplinary action

Questions

If you have questions about this process or are unsure whether an issue should be reported, please contact info@esiha.org for guidance.